HappySpins KYC Verification Process
HappySpins runs KYC checks to confirm identity, address, and payment ownership before it pays out withdrawals and when account activity triggers compliance controls.
- Identity (ID/Passport): HappySpins requests a clear photo or scan of a valid passport or national ID card showing full name, date of birth, document number, issue/expiry dates, and the MRZ line if present. The image must be full-frame, in color, with all corners visible and no blur or glare; screenshots and edited files fail review.
- Address proof: HappySpins accepts a utility bill, bank statement, or government letter dated within the last 90 days that shows the same full name and residential address as the account. The document must show the issuer, date, and full address; PO boxes and partial addresses are rejected.
- Payment method: For bank cards, HappySpins asks for photos of the front and back of the card to confirm ownership; you must hide the middle digits and the CVV while keeping the first 6 and last 4 digits visible, plus the cardholder name and expiry date. For e-wallets, it requests a screenshot of the wallet profile page showing the account holder’s name and email/ID and a transaction record linked to HappySpins; for bank transfers, it requests a statement showing IBAN/name and the relevant deposit/withdrawal entry.
HappySpins starts KYC when you request a withdrawal, when cumulative deposits or withdrawals reach internal AML thresholds, when you change personal details, when you use a new payment method, or when it detects a mismatch between account data and payment data.
HappySpins completes most KYC reviews within 24–48 hours after receiving correct files; manual checks take up to 72 hours during peak periods or when documents are unclear. If resubmission is needed, the timer restarts from the moment new documents are uploaded.
Current status: HappySpins applies KYC at withdrawal and on risk triggers, and typical completion time is 1–3 days when documents meet the format rules.